Throw a party. These days much of what you’re trying to achieve can be approached with a technological solution. Designers will design low-impact structures with natural elements in mind in order to join site-integrated hotels with their surroundings. She is a contributor to Forbes and the Harvard Business Review. Creative Ideas to Improve a Hotel Business. In the coming year, hotel designs will focus more on making guests feel their best. By 2020, expect to see scaled down furniture to fit this new technology, open meeting spaces, and comfortable seating options. Her first book was 'More is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences." Next year, patterns and textures will be changing. As a result, hotel front desk service is undergoing a revolution, both with better technology and more personalized service. Modern hotels can locate guests and employees, which allows them to offer more personalized service. Smart materials that can change color, texture, and/or form based on temperature, lighting, and electrical fields will make lifelong impressions on hotel guests. It is a perfect desk for anybody who is looking for a standard office desk with high functionality and ergonomic design. Blake is the host of The Modern Customer Podcast and a weekly customer experience video series on YouTube. In some hotels, Li-Fi (internet connection through lights) is replacing Wi-Fi. Contactless check-in and room entry, stringent sanitation protocols and socially distanced dining are now must-haves, but more innovative ideas have to take root to convince many guests to book a stay. Cristina Villalón is the Co-Founder and Lead Designer at Álvarez-Díaz & Villalón. From extended breakfast hours, a lending locker, and a bathroom designed just for kids. Here are six ways to improve your team’s performance – and your […] Allow Flexible Schedules. Guests simply approach a kiosk, scan their face to verify their identity and scan their ID to get their room key. Dec 18, 2013 - Hotel Front Desks from around the world. People are starting to expect sustainability, and at the same time, hotels are evaluating their environmental impact. Ideas & Debate Covid-19 exposes technology gap in the hotel industry ... (such as for a restaurant bill or queuing at the front desk). Hotels have struggled with being on the cutting edge of technology, but the front desk is one area where hospitality is pulling out all the stops in the name of efficiency. Don’t be afraid to suggest to your hotel management team new innovative ways improve the … More and more, designers are using daylighting techniques, natural ventilation, indoor gardens, organic building materials, nature views and water, with every element helping us fulfill this need. Storytelling will be integrated throughout design that’s aimed at creating authentic experiences. 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