Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. (Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you.) Handles are provided to assist in positioning the mattress on the foundation. Simmons Mattress in a Box ... Just for Fun-ZZZs! For the first 2 years upon the date of delivery, Simmons will at its option, replace or repair a Simmons mattress, boxspring or foundation box, due to manufacturing defects, at no charge (excluding transportation charge). Replacement of any part of the sleep system does not extend the limited warranty or begin a new warranty period. Bent perimeter border rods in the mattress in innerspring models or grid wires in the foundation damaged by misuse including, but not limited to, moving or bending the sleep set, Mattresses or foundations displaying staining or soiling that reasonably indicates the presence of potentially dangerous bodily fluids, blood borne pathogens or other substances that could cause injury or disease, Products used in a non-residential, commercial or institutional setting, Bedding sold “as is” or “floor model/sample,” or bedding purchased from second hand parties or non retail establishments, Any accessory products, including but not limited to, adjustable or motion foundations (see owner’s manual for details on warranty coverage), sleep tracking systems, or pillows, Claims on products located outside the United States, Puerto Rico or U.S. Virgin Islands, Any transportation, inspection or removal expenses, except in California. Mattress Care; Online Warranty Registration; FAQ; Contact Us . The limited warranty covers manufacturing defects in your Simmons® mattress or foundation including faults in materials and workmanship. ZZZ now, pay later. If the Beautyrest® or Simmons ® product you purchased is discontinued at the time of replacement, a current model of comparable quality and value will be selected. Kindly click on the button below to begin your registration for the new Simmons product that you have recently purchased. Never use the mattress handles to support the weight of the mattress. Simmons offers a 10-year limited warranty on their mattresses. For the first 2 years upon the date of delivery, any replacement or repair of Simmons mattress, will be calculated by the total number of years owned multiplied by 1/7th of the prevailing list price, plus transportation charge. In the event of a change of address, in order to continue to enjoy Simmons warranty coverage, the original purchaser MUST update his/her new address with Simmons via phone, email or snail mail. Prequalify & pay over time with Affirm > Simmons logo with a closed eye in place of the o. The limited warranty applies only to manufacturing defects only. Simmons shall not be liable for incidental or consequential damages that result through the use of this product. The French brand works with traditional methods, in its workshops in France at Saint-Amand-Les-Eaux and Bar sur Aube. All Simmons ® and Beautyrest ® mattresses, regular foundations, and adjustable foundations are protected by a limited warranty, regardless of production date. If you purchased a Simmons®mattress and use it with a foundation and frame that provide proper support, this warranty covers manufacturing defects in your Simmons®mattress or foundation. Do not use cleaning fluids or any type of fabric protection application on your mattress; it may damage some of the materials. The delivery of Simmons mattress from point A to point B MUST be handled by Simmons to ensure the validity of the warranty. Dissatisfaction with the mattress including, but not limited to: Heat / Back Aches/ Rashes. A file can be claimed directly on their website. Product that is obtained other than through an authorized Simmons retailer. (This warranty does not apply to and excludes): Note: Warranty; Where to find my Simmons ? Normal changes in feel or recovery period associated with foam and latex materials over time. candles, lighters, matches) ON OR NEAR YOUR BED. If you opened a warranty claim through your dealer and are dissatisfied with the outcome, please contact our office. Improving sleep quality, providing well-being and comfort is what has been driving Simmons for more than 80 years. Mattress warranties will include a specific sagging depth; if the mattress sags below this threshold, then the manufacturer must replace the product free-of-charge. I have filed complaints with BBB but they don't care. ; The edge support score is … If you need to move your mattress, carton or bag it and carry it on its side to avoid damage. To file a warranty claim on your Simmons mattress, you need to have a copy of your original receipt and the law label for your mattress. Using the mattress with a support system without a foundation (e.g. If the mattress cover is removed, the mattress warranty is void. Damages arose from abnormal household usage or induced by natural / artificial light exposure is excluded from our warranty service. We will honour ONLY ONE delivery address.This warranty is ONLY valid with the original purchaser from Simmons (SEA) Private Limited, Simmons Gallery, Simmons Studio, Authorised Dealers or selected concessionaires.In the event of a change of address, in order to continue to enjoy Simmons warranty coverage, the original purchaser MUST update his/her new address with Simmons via phone, email or snail mail. Air the product out as much as possible. From $269 Plush Mattress. Simmons pocketed coil mattress, boxspring and foundation box carry a 10 year limited warranty period. In order for Simmons to honor your warranty, you must use the proper foundation and follow the mattress care guidelines outlined in your warranty. Whether you sleep on your back, on the side or whatever your sleeping habits, the use of a mattress topper will meet your expectations in terms of comfort. (Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.) Cell * Email * Date of Birth. One of the most common problems with a mattress is sagging. Do not use cleaning fluids or any type of fabric protection application on your mattress; it may damage some of the materials. Do I need to flip or rotate my mattress? Any support system that does not fit within the above descriptions must at minimum provide a rigid platform with adequately distributed supports extending to the floor. These mattresses were made so you do not have to flip your mattress. 5 years – Hydraulic mechanism (for storage bedframe). Durability You can rest easy knowing that all Beautyrest® mattresses come with the Simmons guarantee on comfort and durability. Mattress is ok for few years but when it does go back, forget about the 10yrs warranty. Do not remove or discard the white law labels or the model name label. This warranty gives you specific rights, you may have other rights which vary from state to state. Warranty. Choosing a selection results in a full page refresh. The use of a mattress protector is suggested to help prevent accidents, spills or just to keep your mattress clean. Mattresses topper. Mattress or foundation damaged by misuse or abuse, Mattresses used with an inadequate foundation and/or support system, Bed height & mattress weight preferences\Normal body impression(s) as indicated by the warranty code (see chart). Name * First Last. These labels serve as a means of identification to establish your warranty rights. A mattress warranty covers physical defects in the product. DO NOT SMOKE IN BED OR USE OPEN FLAMES (e.g. If the mattress cover is removed, the mattress warranty is void. Mattress Warranty Overview. You get a 10-year limited warranty with the purchase of your Simmons foam bed. To receive service under the terms of this warranty contact your original Simmons® dealer. ZZZ now, pay later. Mattress handles are designed for mattress positioning only. The limited warranty covers manufacturing defects in your Simmons® mattress or foundation … To find out more about what is covered and what isn't under the warranty, contact their customer service center for more information. Simmons product that is stained, soiled or infested with vermin even if defective. e-Warranty Registration Welcome to Simmons E-warranty registration. This warranty also covers faults in materials or manufacturing defects in the removable fabric cover available on select models. Merchandise sold “as-in”, “distressed” or floor model”. DO NOT remove the mattress cover, even if it has a zipper. e-Warranty Registration Welcome to Simmons E-warranty registration. Claim Procedure. Although your new mattress meets the requirements of the Federal Flammability Standard, 16 CFR 1633, when it is used alone or with the foundation(s) specified on the 16 CFR 1633 law tag attached to your mattress, it is not fire-proof. Your warranty period is based on the code printed on your white law label as indicated on the Warranty Code Chart below. The Simmons mattress warranty is prorated. Better support. There will be an inspection fee. Kindly click on the button below to begin your registration for the new Simmons product that you have recently purchased. NOTE:This warranty is extended ONLY to the original purchaser and his/her delivery address. Use a protector pad on your mattress at all times to protect the condition of your mattress and preserve your warranty rights. Mattress Warranty Lengths for 47 Top Brands. MENU. Simmons open coil mattresses (BackCare Kids 1, Maxipedic and Doctor Hard) carry a 7-year limited warranty period. We reserve the right to refuse service and void the warranty if the mattress or foundation is in an unsanitary condition, if the mattress or foundation has evidence of damage from liquid penetration or use of cleaning fluids, or whenever the product failure is caused by factors other than defective workmanship or materials. You should contact the dealer who sold you … Your mattress is designed and manufactured to provide you with high quality sleep for many years into the future. Your Simmons® mattress used with proper support is protected by a limited manufacturer’s warranty if purchased from an authorized retailer. For all adjustable foundations, please see the owner’s manual for required safety, support, and warranty coverage. Yes; No; If this is a replacement, are you replacing? Is it ok to use a heating pad on your Simmons mattress? Prequalify & pay over time with Affirm >. with a platform bed): Support systems with slats spaced LESS than 2” apart must include a head-to-foot lengthwise center support with at least one centrally-located leg that extends to the floor, Support systems with slats spaced MORE than 2” apart must include a solid wooden, plastic, or similarly rigid surface between the mattress and slats to bridge the spaces, and a head-to-foot lengthwise center support with at least one centrally-located leg that extends to the floor. From $314 Compare & Shop. Simmons will no honor it.. they will try to charge you as much or more for "upgrading the mattress" with no warranty on the replacement! NOTE:This warranty is extended ONLY to the original purchaser and his/her delivery address. Bending, standing or jumping on the mattress. This warranty covers only manufacturing defects (including some removable mattress covers ), meaning it does not cover incidental or consequential damages (however, some state laws may qualify you for such coverage). The sagging depth for most mattress warranties is one inch (1″), although sagging depth may fall anywhere between half an inch (1/2″) and two inches (2″). If the mattress cover is removed, the warranty is voided. Since there isn’t a thick layer of foam over the innerspring coils, air can circulate more easily so the mattress stays cool. Purchase Date * Is this your first Simmons Purchase. Simmons open coil mattresses (BackCare Kids 1, Maxipedic and Doctor Hard) carry a 7-year limited warranty period. Simmons Optics Warranty Information LIFETIME LIMITED WARRANTY (FOR SIMMONS BINOCULARS, RIFLESCOPES AND SPOTTING SCOPES) Your Simmons ® optical product is warranted to be free of defects in materials and workmanship for the lifetime of the original owner. Firmness or comfort preference of the product. 0 Items in your cart. However, there are some commonalities between many of the popular brands. Do not use cleaning fluids or any type of fabric protection application on your mattress; it may damage some of the materials. There is a law tag on both the mattress and box spring. After the first 2 years upon the date of delivery, cost of any replacement or repair of Simmons mattress, boxspring or foundation box, will be calculated by the total number of years owned multiplied by 1/10th of the prevailing list price, plus transportation charge. At Simmons, the materials used and the manufacturing process undergo rigorous and continuous quality control. Mattress warranties are pretty limited in what they cover. What that does mean for you? Better temperature management. Wooden/Platform Frames: For any full size or larger frame that does not have a metal center support, you must use at least five (5) 1” x 4” hardwood or metal slats and add leg supports that extend to the floor below the center of the three (3) center slats. Simmons warrants all bedframe products against manufacturing defects as follows: © 2016 Simmons (SEA) Pte Ltd. All Rights Reserved. LIMITED WARRANTY COVERAGE. Using the mattress with a support system that includes a foundation (“box spring”): Use a new foundation, or a supportive, rigid, non-yielding foundation; your old foundation may not provide enough support for new products.Metal Frames: For any full size or larger metal frame beneath your foundation, use a frame that provides rigid center support with leg(s) that extends to the floor, as well as support for the head, foot, and sides. Model name label and law label must be provided to identify the bedding and validate this warranty. Serta and Simmons —both of which are owned by the National Bedding Company—also offer long warranties ranging anywhere from 3 to 30 years and include no charge for replacements within the first 10 or so years of ownership. 10-year warranty is available on steel structures of your furniture, whilst 5-year warranty is available on foam, plastic parts, woodwork or unlikely manufacturing defects. If the Simmons® product you purchased is discontinued at the time of replacement, a current model of comparable quality and value will be selected. Better comfort. Replacement of one piece due to a manufacturing defect does not automatically result in the replacement of any other piece, even if purchased as a set. From $224 ⭐ best seller ⭐ Medium Mattress. The warranty coverage runs from the original date of purchase. Replacement of the mattress or foundation does not extend its limited warranty or begin a new limited warranty period. A mattress warranty covers you against defects and manufacturing flaws such as broken springs, visible sagging over a certain depth (usually more than 1 – 1.5″), faulty cover zippers, stitching problems, and potentially other issues mentioned in the terms of the warranty. If your Beautyrest® or Simmons mattress or foundation fails due to a manufacturing defect, the exclusive remedy under this warranty will be replacement of the defective product in the U.S., Puerto Rico or U.S. Virgin Islands. If identical materials are not available at the time of repair or replacement, Simmons reserves the right to substitute comparable materials or models and does not guarantee that the replacement will match the existing or original piece. Your Simmons® mattress used with proper support is protected by a limited manufacturer’s warranty if purchased from an authorized retailer. Tel. Warranties may range from 5 years to a full lifetime warranty. The first two years (for the 10- or 7-year warranties) are covered completely, but in the following years, repairs or replacements will have some cost. Simmons®reserves the right to refuse service and void the warranty if the mattress or foundation is in an unsanitary condition, if the mattress or foundation has evidence of damage from liquid penetration or use of cleaning fluids, or whenever the product failure could be caused by factors other than defective workmanship or materials. WAKE UP FULLY CHARGED The Beautyrest Recharge® collection of mattresses incorporates the very latest in mattress technologies. We’ve outlined the parts of the Sleep Number mattress system and types of damage that are not covered under warranty: Mattress cover or foam indentations: Sleep Number is one of the only companies we’ve come across that does not cover indentations in the … Home; Customer Service; Online Warranty Registration; MATTRESS CARE. We will honour ONLY ONE delivery address.This warranty is ONLY valid with the original purchaser from Simmons (SEA) Private Limited, Simmons Gallery, Simmons Studio, Authorised Dealers or selected concessionaires. Military, Healthcare, & First Responder Discounts, Period for No Charge Except Transportation. Please retain your purchase receipt to verify date of purchase. Simmons open coil mattresses (BackCare Kids 1, Maxipedic and Doctor Hard) carry a 7-year limited warranty period. The limited warranty covers manufacturing defects in your Simmons® mattress or foundation … Using the handles to carry the mattress may tear the fabric. The only acceptable spot cleaning method is to apply baking soda to the soiled area, let stand about 15 minutes, vacuum, and repeat as needed. Discontinued products will be replaced with one of comparable quality and value. Do not fold, stand or jump on product as damage can occur. If your Simmons® mattress, foundation or removable fabric cover (available on select models) fails due to a manufacturing defect, the exclusive remedy under this warranty will be repair or replacement of the defective product in the U.S., Puerto Rico or U.S. Virgin Islands. Limited Warranty Coverage Your Simmons® mattress used with proper support is protected by a limited manufacturer’s warranty if purchased from an authorized retailer. Country. For the first 2 years upon the date of delivery, any replacement or repair of Simmons mattress, will be calculated by the total number of years owned multiplied by 1/7th of the prevailing list price, plus transportation charge. The use of a mattress protector is suggested to help prevent accidents, spills or just to keep your mattress clean. It’s common for shoppers to assume that the length of the warranty is the same as the expected lifespan of the mattress, but this is not the case. Warning: Not following the below guidelines for supporting your new mattress may result in damage that will void your warranty. Every mattress company has some small differences int heir warranty, so it is always best to look into a brand’s warranty section of their site. If you remove white law tag from product, please retain the original for your records. The use of a mattress protector is suggested to help prevent accidents, spills or just to keep your mattress clean. Skip to content. Firm Mattress. Transportation, inspection or removal cost of product. If your Simmons® mattress or foundation fails due to a manufacturing defect, the exclusive remedy under this warranty will be replacement of the defective product. Address * Street Address Address Line 2 City State / Province / Region ZIP / Postal Code. A copy of original bill of sale is needed to determine original date of purchase. The use of any platform that lacks support as outlined above may result in damage to your mattress that will void your warranty. Mattress size that is within the tolerance level of ±2cm in width and length. Determination of whether a support system is adequate is at the sole discretion of Serta Simmons Bedding. For the first 2 years upon the date of delivery, any replacement or repair of Simmons mattress, will be calculated by the total number of years owned multiplied by 1/7th of the prevailing list price, plus transportation charge. If your original dealer is no longer in business or you have moved outside the service area, please contact: Simmons Consumer Care at help@simmons.com or 1-844-Fun-ZZZs. Simmons logo with a closed eye in place of the o. Mattresses. These mattresses were made so you do not have to flip your mattress. Subscribe for sales, news, and the occasional fun-zzzs! These long-term warranties should give consumers as much comfort as the mattresses themselves! The duration of any applicable implied warranties, including but not limited to the implied warranties of merchantability and fitness, shall not exceed the term of this limited warranty. If your Simmons® mattress was manufactured on or after July 1, 2007, it meets the requirements of the Federal Flammability Standard, 16 CFR 1633, when your mattress is used alone or with the Simmons® foundation(s) as specified on the 1633 law label (see example of 1633 law label on next panel). OK. Bedding accessories / Mattresses topper. View All Products Sleep Performance, the New Performance Join our … Mattress, boxspring or foundation box that is soiled, burnt or has received obvious abuse or improper care (please refer to the care instruction), such as mattress with inadequate support from a weak, mismatching size boxspring or an improper bed frame, namely nest type and wooden rail type. If you store the mattress, it must be laid flat to avoid shifting of the comfort layers. Contact Simmons Normal Body impressions of 38mm (1.5 inch) or less. If you choose to remove the labels, keep them in a safe place. The list of what isn’t covered is much longer than that of what is. Press the space key then arrow keys to make a selection. Simmons® reserves the right to refuse service and void the warranty if the mattress or foundation is in an unsanitary condition, if the mattress or foundation has evidence of damage from liquid penetration or use of cleaning fluids, or whenever the product failure is caused by … We shall not be liable for incidental or consequential damages that result from the use of your Simmons® product. What’s next? Thank you for purchasing a new Simmons® mattress. If the mattress cover is removed, the mattress warranty is void. ⭐Total Score for the Simmons Hybrid Mattress: 7.9/10⭐ Simmons Hybrid Performance Breakdown Pros. In addition, sheets, blankets and other bedding can ignite and burn rapidly when exposed to open flames. Rotating your mattress helps even out wear. No expressed or implied warranties are extended to persons who purchase the product from anyone other than the manufacturer or its authorized dealers, and all warranties to such persons, including the implied warranties of merchantability and fitness, are hereby excluded. The delivery of Simmons mattress from point A to point B MUST be handled by Simmons to ensure the validity of the warranty. It covers manufacturing defects and faults in the material. The warranty begins at original date of purchase. This limited warranty is provided to the original purchaser and is not transferable. The most common range is between 10 and 20 years. Simmons South Africa (PTY) Ltd PO Box 2142 Stanger 4450 KwaZulu Natal South Africa +27 32 437 5700. simmonssales@iafrica.com These mattresses were made so you do not have to flip your mattress. Let your new sleep set “air” as long as possible upon removal from its plastic packaging. Online Warranty Registration. Handles. The information that you provide in this form will be reviewed by the Beautyrest warranty team Monday–Friday, 9am–5pm (ET) and you will be contacted within 3 business days with next steps. Warranty Code on Law Label Total Limited Warranty Period for No Charge Except … Please ensure that satin trade labels and/or law labels are intact to identify the bedding and validate the warranty. Damage to your mattress safety, support, and the occasional Fun-ZZZs common range between... To identify the bedding and validate this warranty contact your original Simmons® dealer if using a mobile.. Associated with foam and latex materials over time coverage runs from the purchaser! Their website the weight of the most common range is between 10 and 20 years office. Based on the warranty coverage limitation may not apply to you. are you replacing this product your mattress! Mattress at all times to protect the condition of your mattress that will void warranty! 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